Standard Support
In a departure from the practices of legacy CMMS/EAM software vendors, Phitomas includes a baseline level of customer support as part of your eam2go Standard Edition subscription. Our Standard Support includes limited phone support and access to our online support portal for every user.
Premium Support
For customers who understand the importance of a superior support experience, we offer our premium support. Phitomas' premium support is available to address your specific needs. It delivers invaluable benefits, including faster response times, round-the-clock support, and a consistent relationship with a customer care representative who is familiar with your business. Premium Support is only available to eam2go Standard and Enterprise Editions customers.