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Frequently Asked Questions

This is the Frequently Asked Question list (FAQ). It attempts to answer some of the most frequently asked questions relating to the CMMS, ASP, security implications of using hosted applications and implementation questions.

Computerized Maintenance Management Systems (CMMS)
  1. What is the difference between CMMS and EAM?
  2. What are the benefits of CMMS?
Application Service Provider (ASP)
  1. What is an Application Service Provider (ASP)?
  2. Can any application be delivered through the ASP model?
  3. I'm an end user. What are the benefits of the ASP model to me?
  4. 99.9% - What does it mean for me?
Security
  1. What are the measures taken to ensure my data security?
  2. Is data encryption used?
  3. Tell me more about SSL.
Implementation
  1. What hardware and software requirements do I need to run eam2go™?
  2. Wouldn't it be cheaper if I purchase the software one-time-off instead of subscribing to it?
  3. How long does it take to implement?